Terms & Conditions
ACCESSIBILITY:
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If you need assistance with mobility, or if you have severe medical issues, please give us a call before you book to discuss if we are the right fit for you.
DEPOSIT:
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A non-refundable deposit of 50% is required at the time of booking.
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If booking within 7 days of your retreat the complete payment is due at the time of booking.
PAYMENTS:
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The remaining balance for your booking will be charged automatically 7 days before your arrival.
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Additional services and purchases during your stay will be charged automatically to your card.
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If you decide to leave before your scheduled departure date, the Ayurveda Health Retreat retains all payments in full.
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We accept all major credit cards and debit cards.
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You are providing the Ayurveda Health Retreat with your permission to save your card information for further transactions.
CANCELLATIONS & REFUNDS:
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You may cancel your retreat at any time up to 8 days prior to your scheduled date of arrival, however, the 50% deposit will not be refunded.
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If you paid for your retreat in full while booking and you cancel 8 days (or more) prior to your retreat, the 50% deposit will be retained by the Ayurveda Health Retreat and the remaining balance will be refunded.
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There are no refunds if you cancel the retreat after the remaining balance has been charged (7 days before arrival).
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Should you have to end your stay with us early, we are sorry to see you go, however, the Ayurveda Health Retreat will retain payment in full.
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RE-SCHEDULING RETREAT:
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Rescheduling is available only once, without losing the deposit, provided:
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You give us a written notice thirty days or more prior to your scheduled arrival.
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The new dates are within 6 months of the original arrival dates.
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Otherwise, the deposit is retained by the Ayurveda Health Retreat, and a new deposit would be required to book a retreat.
TREATMENTS AND SERVICES:​
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To ensure that your services will be available to you kindly book them a minimum of two weeks from your scheduled date of arrival.
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We are more than happy to schedule new services for you on shorter notice; however, we can not guarantee that the service will be available.
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Should you need to cancel or change a scheduled treatment or service there is no cancellation fee if done so 8 days (or more) prior to your arrival at the retreat.
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Cancellations of treatments or services made within 7 days of your retreat or during your stay at the retreat are non-refundable (the service may be canceled, however, it can not be refunded).
GRATUITIES:
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Gratuities are accepted and appreciated.
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CHECK-IN & CHECK-OUT:
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Check-in is at 11:30 am & Check-out is at 10:00 am.
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Unless an alternate time has been pre-approved by our office staff, it is very important that you arrive at 11:30, so you have time to settle in. We will serve lunch at 1 pm, and we will likely schedule your first treatment for 2:30 pm. If you don’t arrive on time, you might miss your first treatment, and we can not offer refunds for missed treatments.
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If these times do not suit you kindly communicate this to our staff before booking to see how we can cater to your needs.
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EXTRA-NIGHT:
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If available, the cost of an extra night is the Wellness Retreat base cost.